Hello Enthusiacs! Valve has been making some tweaks to how they present their Steam Customer Support information, so we brought Blake back to discuss the new information Steam is sharing and to put it in context for everyone else. The discussion then moves to frame some of this in the context of what we know these days about how Valve runs that we didn’t know years ago.

You can see the site for yourself here: http://store.steampowered.com/stats/support/

NOTE: I hadn’t been feeling well at the time of recording, so my voice is a little weird.  Everything should be back to normal next time.

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Behind the Line Radio is a podcast companion to the Behind the Line article series by Kynetyk, a a veteran of the games industry. We discuss news and aspects of the video games industry from an inside the industry perspective for audiences outside of the industry. If there is a topic you would like to hear us discuss, please write in to kynetyk@enthusiacs.com

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