Tag Archives: customer service

Behind the Line: Hello Games Hacked?

BTL

We’ve talked before about No Man’s Sky, and how important community management can be, and how Hello Games may not have had the best approach. Now we have an example of what poor community management can cause.   Hello Games

BTL Radio Podcast: News Grab Bag and Discussion

Hello Enthusiacs!  Sometimes we have news stories that are big and can take a long time to discuss, but sometimes there are other stories that are worth discussing, but don’t take so long.  So, this week Marco joins Kynetyk to

Enthusiask: Free Advice, No Refunds

After a brief convalescence, I, Oliver Fiasco, have returned.  Enthusiask is open for business again under new (old) management.  Hours are from now to when I’ve had enough, at which point customers are to leave in a timely fashion.  I’m

Enthusiask: User-friendly Advice

This is your System Administrator, Oliver Fiasco: please save your work and log-off immediately for critical maintenance.  What requires maintenance, you may ask?  Why, as always, the forlorn, demoralized readers of Enthusiask, looking to me for a quick fix, a